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FAQ
We are here to help! Please direct any questions to us directly at SecondRodeoCoffee@gmail.com, or check our FAQ site for answers to our most frequently asked questions. Much Obliged!
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Who is Second Rodeo Coffee?Second Rodeo is a husband and wife team with a passion for supporting others as they dust themselves off and head out again. Our personal stories are testaments to our passion- that no matter how you are knocked down, the most important thing is to get back up again and help who you can along the way. That's why we founded Second Rodeo, and why we are so happy to have your support as we merge our passions for quality coffee, second chances, and community outreach.
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Where are you located?Second Rodeo is an online family business run by a husband and wife team. While we currently do not have a brick and mortar shop, we strive to offer that down home coffee shop experience- all the way from our NY office! We are active on our shop site as well as instagram. Follow us and feel free to reach out via DM!
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How do I place an order?Placing an order with Second Rodeo coffee is easy! Check out our storefront to find our Rodeo Standard blends as well as our Single-Origin Coffees for a Cause. Be sure to read up on which organizations will be supported by your purchase- we change our organizations frequently in order to broaden our impact.
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I need to cancel or change my order- what do I do?Please email us at SecondRodeoCoffee@gmail as soon as you can- we will make it right!
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How do you select causes to support?Second Rodeo Coffee Company is always on the lookout for organizations that support others in never giving up- it all it's forms. We do not select based on party lines- our focus and passion is on the people! All our partnerships are with organizations that have been vetted and cross-referenced with various third-party organizations such as the BBB, Charity Nagivator, CharityWatch and Guidestar. We work hard to ensure that our donations are impactful and getting into the right hands. Are you affiliated with a non-profit (or know of one) that you feel would be a great partner for our company? We are all ears! Please email us or send us a DM with your organization's name and contact person.
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From where do you source your coffee?Coffee is ethically-sourced from around the globe. It is roasted by our partners, who were selected for their dedication, passion, consistency, and (of course) quality.
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